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Timor Telecom’s festival
Wednesday, 24 June 2015 09:00

Thousands of Timorese vibrate with TT Toke Stars

TT Toke Star


More than 3.000 people attended TT TOKE STARS, the festival Timor Telecom organized together with the Ministry of Tourism and Diocese Dili, Sunday, June 14.

The capital’s Convention Centre was full to watch the cultural show TT offered with the presence of the main Timorese bands as well as some of the country’s greatest musical promises.

Besides being able to purchase other Timor Telecom’s products, the audience received a TT bandana and a Dellos drink, one of the partners Timor Telecom chose for the event: the others were the Casa Vida project, Sapo.tl and Colgate, who distributed hygiene kits.

To understand the scale of the event, TT TOKE STARS had more than 100 artists performing at the DCC and more than 200 people in the organization, starting with Macar’s staff, responsible for the sound system and lighting on stage, and No Limit’s, which held extreme sport activities that many people practiced for the first time.

The show began with a performance of Zumba Dili, which saw the participation of dozens of people, something also seen when MAC-Capoeira took the stage.

Musical diversification was another aim reached: João Rocha and Gilda Rocha brought a hint of Portuguese to the festival. The same happened in the performances of Magzad and Dejukddil Putri Band, the Timorese girls’ band that gave a special color to TT Toke Stars.

Two of Timor-Leste’s musical promises, Ventura and Frengky had the support of Kraken, and later, when it was already night, Klamar and Galaxy arose in DCC with the fervent support of the many fans that the two bands of Los Palos have.

The concert ended with a great performance of 5 do Oriente, who came down from the stage and, together with some elements of other bands, embraced the public in a final dance to the sound of “Hadomi Timor”, the perfect end to this great TT event.

 
Stevie Awards
Thursday, 07 May 2015 22:00

Timor Telecom hetan prémiu internasionál

Stevie Awards


Timor Telecom was named a winner of a Bronze Stevie Award in the New Products & Services: Consumer Products & Services category in the second annual Asia-Pacific Stevie Awards today.

TT was awarded Bronze in that category due to its “Wikipedia Zero” project. In September 2014, Timor Telecom announced a partnership with the organization that runs Wikipedia and, since then, offers unlimited and free access to that website, an initiative that benefits all Timorese, specially students, who can, therefore, broaden their knowledge.

This is the second time TT is distinguished with this international award. In 2014, the operator was awarded Another Bronze Stevie Award, in the “Customer Service Leader of The Year” category, that’s to the restructuring of its Call Center. That same restructuring gave TT a Silver Stevie Award in the International Business Awards.

The Asia-Pacific Stevie Awards are the only business awards program to recognize achievement in the workplace in all 22 nations of the Asia-Pacific region. The Stevie Awards are widely considered to be the world's premier business awards, conferring recognition for achievement in programs such as The International Business Awards for more than a decade.

Nicknamed the Stevies for the Greek word for “crowned,” the awards will be presented to winners at a gala banquet at the InterContinental Hotel in Shanghai, China on 5 June.

More than 400 nominations from organizations across the Asia-Pacific region were considered this year in categories such as Company of the Year, Executive of the Year, and Website of the Year

“After the awards received in 2014, this is one more proof that Timor Telecom’s market leadership does not happen by chance. We are shoulder to shoulder with the best in Asia, and even the World, and this Wikipedia Zero award has a double satisfaction, because it happens thanks to a project with a great social meaning. A project that allows the Timorese people to have access to a world of knowledge, free of charge, something that only TT could offer, because it recognizes the importance of developing the Timorese society”, Timor Telecom’s CEO, Manuel Joaquim Capitão Amaro said.

Gold, Silver and Bronze Stevie Award winners were selected by more than 50 executives around the world who participated in first-round judging in March and April. A second international panel of judges will choose Grand Stevie winners from among the Gold winners in May. The Grand Stevie winners will be announced at the 5 June banquet in Shanghai.

 
Liga Inan: Improving Access to Maternal Care in Timor-Leste
Friday, 17 April 2015 09:00

Health Alliance International & Catalpa International Announces a Partnership with Timor Telecom in Support of the Liga Inan mHealth Project


On the 24th of October, Health Alliance International and Catalpa International signed an agreement with Timor Telecom in support of the Liga Inan program.

Liga Inan nu’udar programa Saúde/Health ne’ebé uza teknolojia móvel hodi liga inan isin-rua sira ba entidade sira ne’ebé halo servisu saúde iha Timor-Leste, ho forma ne’ebé aumenta probabilidade isin-rua no bebé moris ho saudável.

Liga Inan, a Health program is using mobile phones to connect expectant mothers with health care providers in Timor-Leste to improve the likelihood of a healthy pregnancy and birth. Liga Inan, generously supported by the American people through USAID, was officially launched in March 2013 by Health Alliance International (HAI) and Catalpa International in partnership with the Ministry of Health in Manufahi District. The mobile service was designed and developed by Catalpa International, a software development and services firm which provides innovative, simple and effective solutions in a development context. The Liga Inan service sends maternal health-related text messages twice weekly to pregnant women enrolled in the program. Liga Inan also facilitates contact between pregnant or postpartum women and their midwives, including regular phone contact around the time of delivery. In June 2014, the Australian Government awarded funding to HAI to expand Liga Inan into two additional districts, Liquica and Aileu. To date, over 2,310 women have been enrolled in the program as of October 24 2014. Now, Timor Telecom comes on board to support the Liga Inan program.

“We realized that one basic reason that many women didn’t give birth with professional help was that their contact with midwives was so brief that they weren’t able to develop a sense of trust and confidence,” said Che Katz, HAI Country Director based in Timor-Leste. “There also was a lot that women could do to have a healthy baby that they didn’t know about, and it couldn’t be conveyed in the usual two or three short prenatal care visits.”

The Liga Inan mHealth program is the first of its kind in Timor-Leste and ultimately aims to improve birth outcomes. Early results from Manufahi District, where the project has been running the longest, are promising with increases in women coming in for maternal care services. More information about Liga Inan can be found at the project website at www.ligainan.org.

“Distance and a lack of information have kept mothers from accessing health services. This new partnership helps close those gaps by enabling Liga Inan to deliver more information to more mothers than ever before”, said Anders Hofstee, Executive Director of Catalpa International. “We are proud of the hard work of the midwives who have used Liga Inan to re-connect with their communities. Liga Inan isn't about the technology, it’s about giving midwives the tools to help provide mothers with the support they need.”

When Timor Telecom, the largest telecommunications operator in Timor-Leste with a 12 year history operating in the country, heard about the Liga Inan program they contacted HAI and Catalpa to see how they could get involved in support of the project. Timor Telecom is excited to offer their sponsorship to support Liga Inan to improve the health and well-being of Timorese mothers and babies.

“We are very excited to be enrolled in a project of this importance and dimension. Timor Telecom has supported social responsibility projects ever since it began in Timor and has always had a strong commitment to the welfare of Timorese society. The Liga Inan project embodies Timor Telecom's main guidelines towards sustainable development.” –Joaquim Manuel Capitão Amaro, CEO Timor Telecom.

The corporate sponsorship from Timor Telecom will support the cost of thousands of text messages sent to pregnant women about how to have a healthier pregnancy. This important partnership between HAI, Catalpa and Timor Telecom, the Ministry of Health and with generous support from the Australian Government to expand the program will result in Liga Inan being offered to many more Timorese families.

 
Timor Telecom in Sports
Friday, 20 March 2015 20:26

Timor Telecom presentsTT Elite Athletes 2015

Atletas Elite TT


Timor Telecom (TT) renewed the contract with the Timor Leste Cycling Federation (FCTL) on Tuesday, March 11, 2015, and presented the TT Elite Athletes teamto strengthen its strategic association with Timorese sports, and cycling in particular.

As the Official Sponsor of FCTL, TT thus increases its investment in the future of Timorese cycling, by continuing to support the TT Elite Athletes project, which this year has four cyclists: two in BMX and two in MTB.

They are:

  • Zefemia Santos Soares Babo (BMX athlete). Born on 8 May 1996.
  • David Espírito Santo Morais (BMX athlete). Nascido a 18 de julho de 1997.
  • Sebastiao Domingos Ximenes Belo (MTB athlete). Born on 18 July 1997.
  • Henrique Horta (MTB athlete). Born on 20 July 1998.

TT has decided to start this strategic sponsorship to athletes in 2013 aiming to consolidate its presence in sports, other than football.

With this support, the TT Elite Athletes achieved great results in the first year, and improved their international experience in the following year:

In 2013:

  • 1st place in the International Mountain Bike Bali biking in Indonesia;
  • 1st place in the Peace Cup in 2013;
  • 1st place in the national Championship 2013;
  • Relevant positions in the international UCI ranking in Mountain Bike.

In 2014:

  • Vietnam Tour : 4 cyclists
  • Asian RoadBike Championship in Kazakhstan : 1 cyclist
  • Bali BikingChallenge, in Indonesia: 6 cyclists
  • Asian Games in South Korea: 2 cyclists
  • Participation in training and World Junior rack Championship in South Korea: 2 cyclists
  • Langkaw International MTB Challenge, in Malaysia: 4 cyclists
  • MTB Asian Games in, in Indonesia: 2 cyclists
  • BMX Asian Games in, in Indonesia: 2 cyclists
  • Khatulistiwa Tour, inIndonesia: 4 cyclists

The TT Elite Athletes 2015 will be supported by last year’s team, consisting of athletes and their coaches and mechanics, to support the current young athletes.


About the TT Elite Athletes

The TT Elite Athletes is a solid team of young Timorese athletes with strong potential, known in the international arena, supported by TT as part of its strategy to help those who have talent, perseverance, creativity, effectiveness, value, and competitiveness. With this strategy, TT aims to encourage sports at national level, also helping to disclose the best to the world, creating a network of TT “ambassadors” who represent the colors of Timor-Leste abroad.

 
Timor Telecom launches the “Wikipedia Challenge”
Monday, 24 November 2014 09:00

Timor Telecom launches the “Wikipedia Challenge”

Wikipedia Challenge


Timor Telecom (TT) is awarding today the 3 winning teams from the “Wikipedia Challenge”, which run from 22 September to 5 November 2014. The prizes include tablets, laptops and mini-laptops being offered to the Universities for their support and encouragement of this competition.

TT has recently celebrated a partnership with Wikipedia and has consequently launched “Wikipedia Challenge”, a competition which encouraged university students to write an article in Tetun.

Timor Telecom has released three themes: José Ramos-Horta, XananaGusmão andNicolau dos Reis Lobato.

The three best teams were selected among various participants:

  • 1st place: Universidade Nacional de Timor-LesteTeam with the theme “XananaGusmão”
  • 2nd place: Institute of Business Team with the theme “XananaGusmão”
  • 3rd place: Dili Institute of Technology Team with the theme “Nicolau dos ReisLobato”

The articles from the three best teams will then be published in Wikipedia, thus becoming the ambassadors for the Wikipedia in Tetun language.

This competition was established for the Universities with which TT has celebrated protocols, namely: Universidade da Paz, UNTL – UniversidadeNacional de Timor Lorosae, Institute of Business (Pantai and Kelapa), DIT – Díli Institute of Technology, UNITAL – Universidade Oriental, UNDIL – Universidade de Díli and Instituto Superior Cristal.

With the “Wikipedia Challenge”, Wikipedia and Timor Telecom intend to promote writing and the publishing of articles written in Tetun, aiming at the development of the Tetun language.

About the Wikipedia
Wikipedia is the biggest encyclopaedia online, visited by around 500 million people monthly, according to data from ComScore Media Metrix. With more than 29 million articles, Wikipedia results from the contribution of a global community comprising around 80 thousand volunteers.

About Timor Telecom
Being the largest telecommunication operator in Timor-Leste, Timor Telecom (TT) has been operating for almost 12 years, serving more than 600 thousand clients. TT has conquered this position as a solid and dynamic corporation, having gone through several challenges and supporting Timorese people since the restoration of independence. Nowadays TT is, undoubtedly, the market leader within its activity sector, being a strong and a trustworthy company, offering a mature network and high quality services, covering all districts of the country and 94% of Timor-Leste population.

 
Timor Telecom distinguished with silver in The 2014 International Business Awards
Tuesday, 23 September 2014 09:00

Timor Telecom distinguished with silver in The 2014 International Business Awards

Stevie Award


Timor Telecom (TT) was distinguished last august under the category “Customer Service Department of the Year”, getting the second place in The 2014 International Business Awards.

Timor Telecom’s Call Center restructuring started in 2012 with the aim of improving its space global performance, thus offering an Excellency service to its clients, attaining international best practice targets and results.

Last May, Timor Telecom had already gained a third position in the Asia-Pacific Stevie Awards for Customer Service Leader of The Year, with a Bronze Stevie Award, which comprised more than 22 countries in the Asia-Pacific region.

The winners will receive their prizes of The 2014 International Business Awards in a ceremony to be held in Paris, France,on October 10.

IBA 2014 received more than 60 subscriptions of countries and regions.

More than 3500 applications from organisations of different sizes and across almost all sectors were submitted this year, for review in a range of categories, including Company of the Year, Website of the year, Best New Product or Service, Social and Cooperative Responsibility Program of the Year, Executive Officer of the Year, among other categories.

 
Timor Telecom supports Timor Tour for the 5th time
Monday, 22 September 2014 09:00

Timor Telecom supports Timor Tour for the 5th time


In this 6th edition of Timor Tour, Timor Telecom teams up for the 5th consecutive year with the biggest cycling event of Timor-Leste. This non-for-profit event is organised once again by the Ministry of Tourism and sponsored by Timor Telecom.

With the main aim of promoting peace and friendship among people, the Timor Tour has become one of the most emblematic sport competition events in the region due to its rough route but breathtaking landscape. 2014 Timor Tour will start and finish in Dili and it will take place from the 13th to the 17th of September, counting with 80 participants from worldwide. This year’s Tour comprises 364.7 km, crossing the District of Dili, Ermera and Bobonaro and reaching its higher peak at 1942 m, right at the first stage of the Tour. The total money prize is USD 32,300.00.

Sharing the spotlight will be the Timor Telecom sponsored athletes: Noélio Reis, Eugénio Tilman, David Gonçalves, Ivan Araújo, Noe Vong and Leonel Gonçalves, who will participate with the aim of reaching the highest positions of the Tour.

Sponsoring the Timor Tour and this Elite Athletes group, Timor Telecom, an operator with almost 12 years’ history in Timor-Leste, aims to promote sports at a national level, contributing to a country where sports become a common practice and standing for a healthier lifestyle.

 
Partnership with Wikimedia Foundation
Wednesday, 03 September 2014 22:49

Timor Telecom joins Wikipedia offering mobile data to clients


T clients will be able to access Wikipedia contents at no data cost.

Timor Telecom (TT) announces the new partnership established with the Wikimedia Foundation, the not-for-profit organisation that manages Wikipedia and its associate projects. Through the global program Wikipedia Zero, Timor Telecom is the first operator in Timor-Leste to give its clients the opportunity to access Wikipedia free of data charges with their mobile equipment.

TT, which since the very beginning has proved to be on the forefront of technology, adapting to its clients needs, is now going to offer free and unlimited access to the Wikipedia, for mobile equipment users, thus contributing to the liberalization of Internet. This partnership will benefit all Timorese citizens, specially the student community, by allowing them to access several contents that can enlarge their knowledge, with no associate cost. The Wikipedia Zero program is, then, in line with TT own strategy in what comes to the improvement of the connectivity of the Timorese citizens to the world, contributing to better informed and developed society.

Manuel Capitão Amaro, CEO at Timor Telecom, refers:

"As market leaders, we are very happy with this partnership and for making now part of the Wikipedia global project. The opportunity of offering these contents for free to our clients, thus contributing to the amplification of Timorese people general knowledge, is significantly important to Timor Telecom, which has, for the last 12 years, contributed considerably for the development of the Timorese society."

“Wikipedia Zero is gaining great momentum globally, bringing knowledge to people who might otherwise not have access,” said Carolynne Schloeder, head of mobile partnerships at the Wikimedia Foundation. “We’re thrilled to welcome Timor Telecom and their subscribers to the free knowledge movement.”

About Wikipedia

Wikipedia is the world’s largest online encyclopaedia, visited by nearly 500 million people monthly, according to ComScore Media Metrix Available in 287 languages, Wikipedia contains more than 29 million articles contributed by a global volunteer community of roughly 80,000 people.

About Timor Telecom

Being the largest telecommunication operator in Timor-Leste, Timor Telecom (TT) has been operating for almost 12years, serving 600 thousand clients. TT has conquered this position as a solid and dynamic enterprise, having gone through several challenges and supporting Timorese people since the restoration of independence. TT is nowadays, and undoubtedly, the market leader within its activity sector, being a strong and a trustworthy company, offering a mature network and high quality services, covering all districts of the country and 94% of Timor-Leste population.

 
O3b and Portugal Telecom subsidiary, Timor Telecom, announce partnership
Wednesday, 03 September 2014 20:27

TIMOR TELECOM increases internet speed in Timor-Leste


O3b and Timor Telecom (TT) announced today an agreement to supply high speed and low latency internet, which allows Timor Telecom to provide high-speed bandwidth, improving its users’ experience and enabling them to access more and better services and contents.

The use of O3bsatellites, which are closer to the ground than conventional geostationary satellites, reduces latency, increases the speed of internet browsing and improves voice and data quality to the user.

This change allows Timor Telecom, one of the first operators in the world using this technology, to increase,significantly, the capacity of its internet network, as well as to improve the speed and quality of their services for business and personal markets. TT's investment in new technologies and new products and services responds to the needs of its more than 600 thousand customers.

Following this technological change, TT has redesigned its range of internet services for both new and existing customers, and it is going to present its new portfolio of internet servicesthis month.

Gerardo Angelo Carrilho, Timor Telecom CTO stated:

“As the leaders in a competitive market, we are very pleased to be among the first operators worldwide to use the O3b network and by bringing more innovative services to Timor-Leste. With O3b the speed and quality of our internet service will highly improve. This represents a major step forward for connectivity in Timor-Leste. "

John Finney, Chief Commercial Officer of O3b said:

"We are very excited to be part of Timor Telecom´s plansofoffering Timor-Leste the same easy and efficient Internet access as in any other major city of the world. With access to the O3bConnectivity Service, which offers the same speed and performance as in optic fiber, Timor Telecom's customers are going to enjoy better connectivity and see the capacity of their mobile broadband increase."



About O3b Networks Limited

O3b Networks Limited (www.o3bnetworks.com) is a global satellite service provider, which builds anext-generation satellite network for telecommunication carriers, for Internet service providers and enterprise customers and for governments in emerging markets.

O3b network is going to deliver broadband connectivity in all corners of the world with 45 degrees of latitude north and south of the equator. Its wide coverage area includes emerging and poor connectivity markets in Latin America, Africa, Middle East, Asia and Australia, in a total of 3 billion people.

The network will combine satellite global reach with optic fibernetwork speed, providing low-cost, high-speed and low latency Internet and mobile connectivity to billions of customers and businesses in nearly 180 countries.

The list of investorsof O3b Networks includes SES, Google, HSBC Principal Investments, Northbridge Venture Partners, Allen & Company, Development Bank of Southern Africa, Sofina, Satya Capital and Luxempart. O3b Networks headquarters is located at St. Helier, Jersey, Channel Islands.



About Timor Telecom

Being the largest telecommunication operator in Timor-Leste, Timor Telecom (TT) has been operating for 11 years, serving 600 thousand clients. TT has conquered this position as a solid and dynamic enterprise, having gone through several challenges and supporting Timorese people since the restoration of independence. TT is nowadays, and undoubtedly, the market leader within its activity sector, being a strong and a trustworthy company, offering a mature network and high quality services, covering all districts of the country and 94% of Timor-Leste population.

 
1st Edition of the Asia-Pacific Stevie Awards for Customer Service Leader of the Year
Friday, 09 May 2014 00:02

Timor Telecom awarded in the first edition of the Asia-Pacific Stevie Awards

Stevie Awards

  • Timor Telecom awarded with a Bronze Stevie Award on the Customer Service Leader of The Year category;;
  • Hanesan programa ne’ebé foin halo iha rejiaun Ázia-Pasífika;
  • Konta ho kandidatura 500.
Dili, May the 8th. 2014

Timor Telecom (TT) was given an award by the Asia-Pacific Stevie Awards in the Customer Service Leader of The Year- all other Nations , category that involves 22 countries of the Asia-Pacific region and it is presented as the brand new Stevie Awards program.

TT was recognized with a Bronze Stevie Award for the effort that was developed during the year of 2013, in which TT identified customer service as a strategic priority, restructuring its Call Center in Díli, with adapted conditions for the new market needs, such as new human resources, technical and logistic.

The restructuring project was initialized in October 2012 in order to improve the Call Center’s global performance and to provide a service of excellence to the clients, achieving targets and results at the best international level.

This restructuring won the recognition on the Asia-Pacific Stevie Awards, in which there were more than 500 candidates and more than 50 voting members of the jury, these being the first awards for companies and professionals in this region, in accordance with the accomplishments achieved during the year of 2013 in the customer service and sales areas.
 
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